Tenant
Settings
Settings
AI policy · reply thresholds · tenant configuration
90%
Auto threshold
75%
Review below
Active
Webhook
NexDesk
Tenant
General
AI Policy
Telegram
Security
Notifications
Tenant profile
Tenant ID
tenant_nexpay_001
Production
Account status
Active since Jan 2025
Active
Platform access
Require 2FA for all users
Managers and agents must use TOTP
Session timeout
Expire sessions after
8 hours
Max concurrent sessions per user
3
Refresh token expiry
30 days
Roles enabled
Super Admin · PSP Admin · Manager · Agent